Help Center

Messaging and Notifications

Chat, notifications and the email Solmex sends.

• Chat basicsSend direct messages to colleagues, share photos and files, reply, react and mention people, and edit or delete what you sent.
• Chat groups and moderationWho can create team, department and custom groups, what owners and moderators can do, and how a chat administrator removes a message.
• Discuss a work orderTalk about one job on the work order itself, with photos, replies and mentions, beside its timeline and files.
• NotificationsWhat the bell in the header tells you about, which events send you a notification, how to mark them read, and how they reach your phone.
• Email Solmex sendsThe emails Solmex sends, who receives them, how long their links work, how to stop trial emails, and what to do when an email does not arrive.