Breakdown Analysis

The Breakdown Analysis Report looks back over a period you choose and answers the questions behind your breakdowns: how available were the machines, how often did they fail, how long did repairs take, and which causes and machines cost the most. Use the Breakdowns list for what is down today; use this for the trend.

#Before you start

• You need Analytics: View and Breakdowns: View. Without both, the page tells you that you do not have permission instead of opening.
• Your plan must include analytics (Business). See Plans, trial and seats.
• The figures are only as good as the records. Classified breakdowns, recorded diagnoses and regular hour meter readings make every view more useful. See Breakdown codes.

#Open the report

1. In the sidebar, open Analytics > Breakdown Analysis Report.
2. Set the Date Range. It is required.
3. Narrow it if you want, by Location, Equipment, Breakdown Status, Breakdown Code, Priority, Equipment Model, Equipment Category or engineer.
4. Choose a view from the tabs: Overview, Causes, Equipment, Response & backlog or Register. The filters apply to every view.

Arrows beside the figures compare the period with the previous period of the same length.

#The figures

#The views

• Overview: the figures above, a reliability trend, What stands out (short findings written from the data, such as one machine carrying a large share of downtime), the top causes by downtime and the machines with the most downtime.
• Causes: a Cause Pareto chart and a table of causes, grouped by Main category, Sub-category or Detailed code. Click a cause to narrow the report to it and go one level deeper.
• Equipment: every machine ranked by downtime, failures, repair time, repeats or lowest availability. Click a machine to narrow the whole report to it.
• Response & backlog: where repair time goes (reported to diagnosed, to work order raised, to work started, to back in service), the time-to-restore spread, open breakdowns by age, and what open breakdowns are waiting on.
• Register: the breakdowns themselves, one row each.

Click Excel to export the report.

#Rules worth knowing

• Availability is on a calendar basis. Solmex has no register of scheduled working hours, so the figure uses every hour in the period. Planned maintenance is not counted as downtime.
• Downtime is clipped to the period. A repair that started last month counts only its days inside this period.
• Operating MTBF uses only machines with two or more hour meter readings in the period. The report says how many machines that is. Calendar MTBF uses every machine.
• A period with no failures shows no MTBF, with the hours observed beside it, rather than a misleading number.
• A breakdown resolved without a resolution time adds no downtime, and the report counts how many there were.
• Cancelled breakdowns never appear here. They were mistakes, not failures. See Cancel a breakdown logged in error.
• Repair cost is what the Costs module ties to a work order raised on the breakdown. Spare parts issued from the warehouse cannot be tied to a particular repair and are not included. The report states how many failures have a cost.
• The machines counted are today's machines on site, narrowed by the Location, equipment, model and category filters, plus any machine that failed in the period. The status, priority, cause and engineer filters narrow the failures, not the machines.

#Troubleshooting