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About Solmex
What Solmex is
How Solmex is organised
Plans, the free trial and seats
Getting Started
Sign in to Solmex
Set up your company
Add Locations and Sublocations
Add equipment
Import equipment from Excel
Invite your team
Roles and permissions
Your first job: from request to closed work order
The Solmex mobile app
Global Features
Find your way around
Filter, search and sort a list
Choose, arrange and resize columns
Export to Excel
Photos and documents
Labels and QR codes
Language, dates and appearance
Use Solmex on a phone
Managing Work
Work Requests
Raise a work request in the app
Let anyone report a problem without a login
Triage work requests
Work Orders
Create a work order
The work order page and its next-step button
Record the work done
Sign off a work order
Configure sign-off roles
Set and clear a blocker
Close, cancel or reopen work
Print a work order
The Work Orders list
Due for Service, Calendar and Workload
Work orders that need a work permit
Breakdowns
Report a breakdown
Work a breakdown through to repair
Resolve a breakdown
Cancel a breakdown logged in error
Breakdown codes
Correct a breakdown's reported date
The Breakdowns list and the Breakdown Status Report
Breakdown Analysis
Inspections
Create inspection templates
Carry out an inspection
Log and follow up findings
Manage finding categories
See which inspections are due
Print the Inspection Report and Finding Action Cards
Email a Daily Inspection Report
Find and review inspections
Preventive Maintenance
How preventive maintenance works
Create and edit a PM template
Assign PM templates to machines
How PM due dates are worked out
The Preventive Maintenance page
Log a completed PM
Record past services
Correct or withdraw a logged PM
Import each machine's last PM
Daily Maintenance
What daily maintenance is
Set up your job list
Record a day's work
See what is due
The Daily Maintenance dashboard
Daily Maintenance history
Set up maintenance teams
Follow a team's route
Import routine maintenance history
Work Permits
What a work permit is
Create a work permit
Approve, sign and close a permit
Permit templates
Permit documents, printing and QR codes
Managing Assets
The Asset Register
Find machines on the Equipment Register
Table view, panel view and columns
Export the register to Excel
Your equipment lists
The Asset Record
The equipment page
Equipment statuses
Dispose of a machine and reinstate it
Delete a machine registered by mistake
Photos of a machine
Documents on a machine
Mount one machine on another
Print a QR label for a machine
The public equipment card
Export a machine's dossier
A machine's Costs tab
Meters
How meters work
Add a meter reading
Read many machines with Daily Meter Entry
Correct a meter reading
Undo a Daily Meter Entry save
Tracking meters
Where Machines Are
A machine's location history
Log where a machine is
Transfer a machine to another Location
What Live Map shows
Create a site plan
Draw Sublocations on a plan
Read the map
Map layers and replay
Follow a machine's day track
Connect GPS trackers
Connect Wialon
Fuel
How fuel works in Solmex
Log a fill-up on a machine
Daily Fuel Entry
Fuel stations and attendants
Fuel Settings
Late entries and meter checks
Edit, void or undo a fill-up
Import a fuel log
Fuel Management
Fuel consumption figures
Tools
The tools register
Assign and return tools
Tool status, calibration and retiring
Managing Purchases and Stock
Spare Parts
How spare parts work
Set up storage locations
Classify your parts
Add a part
The Stock Register
Receive goods
Issue parts
Parts on a machine
Count and correct stock
Transfer stock
Purchase Requests
Raise a purchase request
The Purchase Requests register
Set up the approval chain
Approve, refuse lines, send back or reject
Correct, resubmit or withdraw a request
The approved request PDF
Purchase Orders
Suppliers
Raise a purchase order
Approve a purchase order
Send a purchase order to the supplier
Receive a delivery
Close short or cancel a purchase order
Costs
How costs work
Add, edit or void a cost
Read the Cost Ledger
Managing the Organisation
Users and Access
Permission reference
Limit a user to Locations
Disable, re-enable and seats
The Audit Log
Session Activity
Workforce
Add and manage employees
Employee documents and certifications
Departments, subdivisions, teams and positions
The organisation chart
Timesheets and Leave
Record daily attendance
Leave types and entitlements
Leave requests and approvals
My Workspace
Company Settings
Company settings in depth
Your plan page
Reporting
The dashboard
Dashboard widgets
Show one Location on the dashboard
How Analytics works
Work order and maintenance history reports
PM and work permit compliance reports
Cost and spare parts reports
Tracking meter analytics
Automatic reports
Export all your data
PDF documents in Solmex
Messaging and Notifications
Chat basics
Chat groups and moderation
Discuss a work order
Notifications
Email Solmex sends
Integration Guides
Bring your existing data in
Send GPS positions from any tracker
Wialon or a GPS feed: which to choose
Get your data out
Troubleshooting
I can't see a menu item or a button
The page says my plan does not include this
Why was my meter reading refused?
Why is this machine overdue, or not overdue?
I can't change or delete a record
An import was refused
I can't sign in
Emails are not arriving
Numbers don't match between two screens
Spare parts show none available, but the register says we have them
What's New
What's new in October 2026
What's new in September 2026
What's new in August 2026
What's new in July 2026
Glossary
Glossary
Help Center
Glossary
The words Solmex uses, and what each one means.
Glossary
The words Solmex uses, what each one means, and where to read more.
